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Help Center

Features

Features

Here is all the information to set up the features and make the most of your Mapit.

Location

Why isn’t my location being detected?

Can I share my location?

In what cases could my motorbike's location be affected?

In which countries does it work?

How can I see all my vehicles on the map?

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Alerts

What types of alerts are there?

How do I activate alerts?

How can I make my alerts bypass “Do Not Disturb/Silent” mode?

How do I configure my Geofence?

Do I need an internet connection to receive alerts?

Why aren’t my alerts working?

Why don’t I see the ignition on alert in the app’s alert list?

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Routes and Statistics

Where can I view my routes?

I’ve completed a route but made a stop in between. Can I merge the two routes?

Can I delete a route?

Can I select a specific day to view the routes from that day directly?

Can I download a route report?

How can I view my statistics?

What data can I view?

How do I interpret the graph?

Why does my route have segments in a dashed line?

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Accident Alert

How can I activate the accident alert feature?

How do I make the notification bypass “Do Not Disturb/Silent” mode?

How can I add my emergency contacts?

How long do I have to cancel the alert to my emergency contacts?

How do you notify my emergency contacts?

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Appointments and Revisions

How can I view the inspections my motorbike has undergone?

Can I schedule an appointment for services other than regular maintenance?

Can I cancel an appointment after creating it?

When will I know my motorbike is ready?

I requested a courtesy motorbike through the app, but I haven't received it yet...

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