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Help Center

Features

Appointments and Revisions

Features

Here is all the information to set up the features and make the most of your Mapit.

Location

Why isn’t my location being detected?

Can I share my location?

In what cases could my motorbike's location be affected?

In which countries does it work?

How can I see all my vehicles on the map?

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Alerts

What types of alerts are there?

How do I activate alerts?

How can I make my alerts bypass “Do Not Disturb/Silent” mode?

How do I configure my Geofence?

Do I need an internet connection to receive alerts?

Why aren’t my alerts working?

Why don’t I see the ignition on alert in the app’s alert list?

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Routes and Statistics

Where can I view my routes?

I’ve completed a route but made a stop in between. Can I merge the two routes?

Can I delete a route?

Can I select a specific day to view the routes from that day directly?

Can I download a route report?

How can I view my statistics?

What data can I view?

How do I interpret the graph?

Why does my route have segments in a dashed line?

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Accident Alert

How can I activate the accident alert feature?

How do I make the notification bypass “Do Not Disturb/Silent” mode?

How can I add my emergency contacts?

How long do I have to cancel the alert to my emergency contacts?

How do you notify my emergency contacts?

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Appointments and Revisions

How can I view the inspections my motorbike has undergone?

Can I schedule an appointment for services other than regular maintenance?

Can I cancel an appointment after creating it?

When will I know my motorbike is ready?

I requested a courtesy motorbike through the app, but I haven't received it yet...

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