Why aren’t my alerts working?

To receive alerts properly, the following requirements must be met: 
  • Alerts must be enabled in the app. 
     

The phone settings must allow the app to correctly receive the motorbike's location and send alerts: 

  • The vehicle must be in an area with good internet coverage. 
  • It is advisable to have at least 10% battery. 
  • The vehicle must have been stationary for at least 7 minutes since the last alert received. 
  • And your phone must have internet access to receive alerts in the app.