I received a motorbike with a Mapit and want to activate the app. What should I do?

You’ll need to ask the person or dealership that sold you the motorbike to complete the transfer from the app.

If the transfer has already been done but you can’t find the invitation

When the seller completes the transfer, you’ll receive an email with an invitation to accept it and create your account. If you can’t see it, check your spam or junk folder.

And if you can’t find it or it’s very old, you don’t need it: open the app and create your account using the same email address the seller entered when transferring the Mapit to you. The transfer will appear during the process for you to accept.

That detail matters: if you sign up with a different address than the one the seller entered, the motorbike won’t appear in your account. If you’re not sure which email they used, ask them — or write to us and we’ll check.